Privacy policy

Privacy Policy

At Zentro, we respect your privacy and are committed to protecting the information you provide when using our website and purchasing our products.

Information We Collect

When you place an order or interact with our website, we may collect information such as:

Full name
Phone number
Email address
Shipping and billing address
Order information
Payment-related information
Device and website usage information

How We Use Your Information

We may use your information to:

Process and deliver your orders.
Confirm COD orders.
Contact you regarding your order.
Provide customer support.
Process returns, exchanges, and refunds.
Improve our website, products, and services.
Prevent fraud and unauthorized activity.
Send promotional communications where permitted and where you have opted in or otherwise permitted us to do so.

Sharing Information

We may share necessary information with trusted third-party service providers, such as:

Courier and delivery companies
Payment service providers
Technology and website service providers
Customer support and marketing service providers

We only share information as reasonably necessary to provide our services, operate our business, comply with legal obligations, or protect our rights.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, remember preferences, and support marketing and analytics.

Data Security

We take reasonable technical and organizational measures to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access, correction, or deletion of certain information.

For privacy-related requests, contact us through our Contact Us page.