Shipping policy

Shipping Policy

At Zentro, we are committed to delivering your orders safely and as quickly as possible across Pakistan.

Order Processing

Orders are normally processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
For Cash on Delivery (COD) orders, we may contact you by phone or WhatsApp to confirm your order before dispatch.

Delivery Time

Estimated delivery time is generally 3–7 business days after dispatch.

Delivery times may vary depending on:

Your location
Courier service availability
Weather conditions
Public holidays
Unforeseen courier delays

Remote areas may require additional delivery time.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you place your order.

Cash on Delivery

We currently support Cash on Delivery (COD) for eligible orders and locations in Pakistan.

You are responsible for providing a correct and reachable phone number and delivery address.

Order Tracking

When available, tracking information may be shared with you after your order has been dispatched.

Incorrect Address

Please carefully check your shipping information before placing your order.

Zentro is not responsible for delays, additional charges, or failed delivery resulting from an incorrect or incomplete address or unreachable contact number.